FAQ / 01Knowledge base

A little clarity before the service call.

These are general answers. Your equipment, installation, and symptoms still matter, so a diagnosis may lead to a different recommendation.

Ask about your system
01How do I keep my AC system well maintained?

Check and replace the filter on the schedule recommended for your filter and household, keep the outdoor unit clear of leaves and debris, and pay attention to changes in sound, airflow, or cooling. Routine professional maintenance can catch wear before the hottest part of the year.

02What is the warranty on a new system?

Warranty coverage depends on the equipment manufacturer, model, registration requirements, and the labor terms included with the installation. Ask for the exact equipment and written warranty details with your quote so you know what is covered and for how long.

03Can I replace parts instead of buying a new system?

Often, yes. The right choice depends on which part failed, the system’s age and condition, compatibility, safety, and the cost of the repair compared with replacement. A diagnosis is the best place to start.

04When is a good time to replace my system?

Consider replacement when repairs become frequent, comfort is consistently uneven, major components are failing, or the system can no longer meet the space’s needs. KRM can inspect the equipment and talk through repair and replacement options before you decide.

01

Notice the change

New sounds, weak airflow, or comfort changes are useful context.

02

Share the pattern

When it started and which rooms are affected can help the first conversation.

03

Get a diagnosis

The equipment and installation still need to be evaluated before deciding.

Question not listed?

Tell us what your system is doing.